Terms of service

Terms of Service

Last Updated: September 9, 2026

These Terms of Service govern your use of the Harbor Appliance Supply website and your purchase of products from Harbor Appliance Supply.

By accessing this website, creating an account, placing an order, or purchasing a product, you agree to these Terms of Service. If you do not agree, please do not use the website or purchase from us.

1. About Harbor Appliance Supply

Harbor Appliance Supply is an independent seller of commercial laundry and appliance parts and equipment.

Products may include:

• New OEM parts
• Used parts
• Tested used parts
• Refurbished parts
• Aftermarket parts
• Commercial washers and dryers
• Motors, control boards, valves, pumps, belts, locks, and related components

Unless expressly stated otherwise, Harbor Appliance Supply is not affiliated with, sponsored by, or endorsed by the manufacturers whose names, trademarks, model numbers, or part numbers may appear on this website.

Manufacturer names, trademarks, model numbers, and part numbers are used for identification and compatibility purposes.

2. Eligibility

You must be legally capable of entering into a binding agreement to place an order through our website.

By placing an order, you agree to provide accurate and complete:

• Billing information
• Shipping information
• Contact information
• Payment information

Harbor Appliance Supply may refuse or cancel orders that appear fraudulent, unauthorized, inaccurate, or otherwise violate these Terms.

3. Product Information

We make reasonable efforts to provide accurate product information, including:

• Product descriptions
• Photographs
• Manufacturer part numbers
• Model numbers
• Compatibility information
• Condition
• Pricing
• Availability
• Specifications

However, errors or omissions may occasionally occur.

Manufacturers may also modify, supersede, discontinue, or replace parts without notice.

Harbor Appliance Supply reserves the right to correct inaccuracies at any time.

4. Product Condition

The condition of a product will be identified on the applicable product page whenever possible.

Products may be described as:

New — unused merchandise.

New OEM — a new product manufactured by or for the original equipment manufacturer.

New Old Stock — unused merchandise that may have been stored for an extended period or may have older packaging.

Open Box — an unused or minimally handled product whose original packaging has been opened or replaced.

Used — a previously installed or owned product that may show normal signs of use.

Tested Used — a used product that has been inspected and/or functionally tested before sale.

Refurbished — a previously used product that has undergone repair, replacement, cleaning, testing, or restoration.

Aftermarket — a replacement product not manufactured by the original equipment manufacturer.

Used products may show:

• Scratches
• Cosmetic wear
• Discoloration
• Residue
• Markings
• Signs of previous installation

Normal cosmetic wear is not considered a defect when the product functions as described.

5. Product Photos

Product photographs may show either:

• The exact item being sold, or
• A representative example of the item

unless otherwise stated.

Used products may vary slightly in appearance from the photographs because of normal wear, labeling, manufacturing revisions, or prior installation.

6. Compatibility

Customers are responsible for verifying compatibility before purchasing and installing a product.

Compatibility may depend on:

• Manufacturer
• Machine model
• Serial number
• Production date
• OEM part number
• Voltage
• Frequency
• Wiring
• Configuration
• Manufacturer revisions

Matching appearance alone is not sufficient to determine compatibility.

If you are unsure whether a part will fit your equipment, contact Harbor Appliance Supply before ordering.

7. Diagnosis

Purchasing a replacement component does not guarantee that the component will correct a machine problem.

Equipment failures may have multiple causes.

Harbor Appliance Supply is not responsible for incorrect diagnoses made by:

• Customers
• Service technicians
• Contractors
• Repair companies
• Other third parties

Customers are responsible for ensuring the underlying equipment problem has been properly diagnosed.

8. Installation

Many products sold by Harbor Appliance Supply are intended for commercial or industrial equipment and may require installation by a qualified technician.

Customers are responsible for proper installation and compliance with applicable:

• Manufacturer instructions
• Electrical codes
• Safety procedures
• Laws
• Regulations

Harbor Appliance Supply is not responsible for damage or failure caused by:

• Improper installation
• Incorrect wiring
• Incorrect voltage
• Incorrect diagnosis
• Installation into incompatible equipment
• Improper modification
• Improper maintenance
• Failure of another component
• Failure to follow manufacturer instructions

9. Electrical and Electronic Parts

Electrical and electronic parts may be damaged by issues elsewhere in the equipment.

These may include:

• Control boards
• Inverters
• Motors
• Timers
• Displays
• Sensors
• Door locks
• Switches
• Ignition controls

Customers should diagnose and correct underlying electrical or mechanical faults before installing replacement components.

Installed electrical or electronic parts may be subject to return restrictions described in our Return & Refund Policy.

10. Tested Used Parts

When a product is described as tested, Harbor Appliance Supply represents that the product was subjected to the testing process reasonably available to us before shipment.

Testing does not guarantee the remaining service life of a used product.

Used components naturally vary in age, wear, and remaining lifespan.

Any product-specific warranty or functional guarantee will be stated on the product page or in our Return & Refund Policy.

11. Orders

Submitting an order does not automatically guarantee acceptance.

Harbor Appliance Supply may cancel or refuse an order for legitimate reasons including:

• Inventory errors
• Pricing errors
• Payment problems
• Suspected fraud
• Shipping restrictions
• Product availability
• Verification issues
• Errors in product information

If an order is canceled after payment has been collected, the applicable amount will be refunded.

12. Pricing

Prices may change without notice.

Harbor Appliance Supply reserves the right to correct:

• Pricing errors
• Typographical errors
• Promotional errors
• Inventory errors

If an incorrect price is discovered after an order is placed, we may cancel the affected order and issue a refund.

13. Payment

Payment must be successfully authorized before an order is processed.

By submitting payment information, you represent that you are authorized to use the payment method provided.

Transactions may be processed by third-party payment providers.

Orders may be subject to fraud-prevention screening and additional verification.

14. Taxes

Applicable sales tax and other transaction taxes may be collected when required by law.

Customers are responsible for any applicable:

• Import duties
• Customs charges
• VAT
• Brokerage fees
• Local taxes
• Other governmental charges

that are not collected at checkout.

15. Shipping

Shipping and delivery are governed by the Harbor Appliance Supply Shipping Policy, which is incorporated into these Terms.

Delivery dates are estimates unless expressly guaranteed in writing.

Customers are responsible for providing accurate shipping information.

16. Returns and Refunds

Returns, refunds, exchanges, defective items, cancellations, and return shipping are governed by the Harbor Appliance Supply Return & Refund Policy.

Customers should review that policy before purchasing.

17. Order Cancellations

Orders may be canceled before processing or shipment when possible.

Once an order has entered fulfillment or has shipped, cancellation may no longer be possible and the normal return process may apply.

18. Fraud Prevention

Harbor Appliance Supply may maintain reasonable records for fraud prevention, return verification, and transaction security.

These records may include:

• Product serial numbers
• Manufacturer labels
• Security markings
• Product photographs
• Packaging photographs
• Shipment weights
• Tracking information
• Order records

Returned merchandise must be the same item originally supplied by Harbor Appliance Supply.

Product swapping, altered labels, removed serial numbers, fraudulent delivery claims, payment fraud, or other deceptive activity may result in refusal of a return and other remedies permitted by law.

19. Commercial Equipment

Whole commercial washers, dryers, and other equipment may be sold new, used, tested, refurbished, or as-is depending on the listing.

Customers purchasing commercial equipment are responsible for reviewing:

• Equipment condition
• Utility requirements
• Electrical requirements
• Gas requirements
• Dimensions
• Installation requirements
• Compatibility with their intended location

Freight and delivery terms are governed by our Shipping Policy.

20. Equipment Downtime

Harbor Appliance Supply does not guarantee that purchasing or installing a replacement part or machine will restore equipment by a particular date.

To the extent permitted by law, Harbor Appliance Supply is not responsible for losses arising from:

• Equipment downtime
• Business interruption
• Lost revenue
• Lost profits
• Lost production
• Service-call charges
• Labor costs

21. Warranties

Products are covered only by warranties expressly stated on the product page, in our Return & Refund Policy, or by the applicable manufacturer.

Used products may have limited warranties or functional guarantees.

Except where prohibited by law, Harbor Appliance Supply does not provide warranties beyond those expressly stated.

22. Limitation of Liability

To the fullest extent permitted by law, Harbor Appliance Supply will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from:

• Use of the website
• Purchase of a product
• Installation of a product
• Product failure
• Improper use
• Equipment downtime
• Business interruption

This may include:

• Lost profits
• Lost revenue
• Labor charges
• Installation costs
• Removal costs
• Service-call costs
• Other consequential losses

Nothing in these Terms excludes rights or remedies that cannot legally be excluded.

23. Website Use

You may use this website only for lawful purposes.

You agree not to:

• Commit fraud
• Submit false information
• Interfere with website security
• Introduce malicious software
• Attempt unauthorized access
• Impersonate another person
• Use stolen payment information
• Abuse the checkout or return process
• Scrape or commercially exploit website content in violation of applicable law

Harbor Appliance Supply may restrict access to users who violate these Terms.

24. Intellectual Property

Unless otherwise stated, original content created by Harbor Appliance Supply, including:

• Text
• Graphics
• Logos
• Photographs
• Layouts
• Branding

is protected by applicable intellectual-property laws.

Third-party trademarks, manufacturer names, technical materials, and logos remain the property of their respective owners.

25. Manufacturer Trademarks

References to brands such as Speed Queen, Alliance Laundry Systems, Huebsch, UniMac, Dexter, Maytag, Whirlpool, Electrolux, or other manufacturers are used only when appropriate for:

• Product identification
• Compatibility
• Application
• Manufacturer reference

Such references do not imply affiliation, sponsorship, authorization, or endorsement unless expressly stated.

26. Third-Party Services

Our website may rely on third-party services including:

• Shopify
• Payment processors
• Shipping carriers
• Analytics services
• Advertising platforms
• Fraud-prevention providers

Use of certain third-party services may also be subject to their own terms and policies.

27. Privacy

Personal information is handled in accordance with the Harbor Appliance Supply Privacy Policy.

28. Changes to These Terms

Harbor Appliance Supply may modify these Terms of Service from time to time.

The current version will be posted on this website with the applicable revision date.

Continued use of the website after updated Terms become effective constitutes acceptance of the updated Terms to the extent permitted by law.

29. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.

30. Governing Law

These Terms of Service are governed by the laws of the State of California, except where applicable law requires otherwise.

Mandatory consumer-protection rights that apply under applicable law are not waived by these Terms.

31. Contact Information

Questions regarding these Terms of Service may be sent to:

Harbor Appliance Supply
Email: harborappliancesupply@gmail.com